Services – Contact & Community Integrated Care

Our Services

At Community Integrated Care, our team provide support services for adults living with a variety of mental health conditions and learning disabilities. Our multi-disciplinary team offers a range of expertise across a range of specialism. We are a dedicated team of professionals who are united in their aim of improving quality of care and outcomes of services provided. Our experienced team are flexible in their approach to support and every person is treated as an individual. We are dedicated to seeing a person not their condition. Our approach is to strengthen people centred health systems designed through quality service to promote well-being through working in partnerships.

Mental Health Services

Our Mental Health support services at home are delivered by specialist mental health professionals, working collaboratively to ensure mental healthcare is integrated. We are dedicated to seeing every person not their condition. Hence, we focus on unique needs of each person.

We recognise that everyone can be affected by mental health and we believe that it is essential that we work in partnership to improve mental health and wellbeing. We support people at home to reduce the duration, severity and frequency of their mental ill health by improving wellbeing , increasing self-efficacy and building resilience.

Our team of professionals will provide personal care for a wide range of mental health conditions. Services we offer includes:

Comprehensive Mental Health Assessments – these assessments are conducted in person a face-to-face meeting. Online mental health assessment maybe arranged as an alternative if one is unable to attend in person.

Collaborative Case Management – Community Integrated Care works collaboratively with other services and clinicians to provide shared care, and recommend case management where there are multiple stakeholders to ensure meetings between our team and external clinicians are organised and there is effective communication between all stakeholders.

Home visits/Outreach –delivers regular home visits and in local community to support and monitor clients, improve their quality of life and help through tailored programmes. Outreach will support clients, their families and carers to manage mental illness more effectively.

Medical support – Our teams will help with medication administration and management, identifying and accessing additional therapies as required. Medication administration.

Safety – We are committed to safety of our staff, clients, families and carers. We work in partnership with individuals and all stakeholders to ensure safety for all parties. Our support quality and safety standards are supported by comprehensive risk assessment and management.

Referrals to other services/agencies – We work collaboratively with external stakeholders/agencies and make referrals to achieve more for people.

GP/Psychiatrist referrals as required. We work in partnership with other medical professionals to achieve best outcome of care. We liaise with GP/Psychiatrist and make referral when needed.

Health and Wellbeing

We are passionate about supporting and promoting good health and wellbeing.

We offer: Information, advice and guidance enabling you to learn about health and wellbeing and exploring options of services available within the community.

Our clinicians will discuss and educate you around staying and leading a healthy life. The team will provide education about illness,disease, safe health practice, diet and nutrition,coping strategies, advice on relationships affecting your personal wellbeing and wellness.

Community Nursing Care

We provide general nursing care at home focusing on supporting and maintaining safety and healthy living and also providing in-home respite to caregivers. At CIC, we provide a client-centred service in which the service user is fully engaged with all aspects of their care. Each person is unique and therefore brings an individual perspective into the health care process. We will aim to recognise, respect and uphold the autonomy of the service user and their role in the therapeutic process including the need for service user choice.

Our general nursing care covers areas from advice, coordination of complex care and action on staying well. This will also includes:

General physical assessment and medical assessment
Medication Administration and Management
Wound care
Injections
Tube feeding
Patient education
Care giver training
Ongoing referrals and advocacy
Home safety risk assessment

Support Coordination

Support Coordinators will help you with the coordination and management of care pathways. This involves assisting you to find appropriate services and linking you with the right providers to meet your needs.

The Support coordinators are available to arrange the services that are outlined within your NDIS Plan as part of NDIS allocated supports.
Assess and choose preferred providers to deliver service identified within NDIS Plan.
Liaise with any Plan Manager provider to establish the appropriate claim categories and attribute the correct amount of funds.

Participate Community

We strive to ensure an individual’s experience includes: – therapeutic – occupational – recreational – social opportunities that are planned with individuals, families and other service providers to attain social goals.

Our team will support you to gain confidence, connect with community, build support network and develop life skills making you cope better in your daily life. Individuals are supported to participate in activities that will improve their social wellbeing. The services includes:

support to get involved in the local community.
support to meet new people
support to participate in different activities.
centre-based where individuals learn new skills and growth of personal networks considering culture and religion.

Travel/Transport

We will support you with planning your journey, accessing public transport and getting you around to:

Appointments
Day to day activities
Transport to education or workplace
Excursion trips